Guest Services Coordinator

Receptionist Position

We are seeking a receptionist to join our Alpharetta team at IST Management! This is a direct hire, full time position with IST Management, with the opportunity for advancement into site management roles and beyond. Prior reception experience in any office environment is needed.

Schedule: Regular business hours Monday-Friday, first shift, occasional overtime - no weekends!

Compensation: $18.00 - $20.00 per hour DOE

Benefits: Medical, dental, vision, STD, LTD, life, 401k, paid time off, and bonus incentives!

IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO company (business process outsourcing) specializing in providing solutions for the management of physical and digital information through facilities management, eDiscovery, and electronic document management services.

Amenities: Great working environment! FREE on-site parking! Evenings FREE!

Responsibilities

The receptionist position will work with the on-site IST management team and customers to provide office support to employees and guests. Other responsibilities include:

• Greeting, welcoming, and directing visitors appropriately
• Maintaining a safe and clean reception area by complying with procedures, rules, and policies
• Operating a telecommunication system by following instructions for office phone operation
• Performing various administrative tasks; using Microsoft Office Word, Excel, and PowerPoint tools to create documents
• Attending and participating in meetings and events as needed; coordinating reservations of managed meeting spaces; assisting with weekly associate moves
• Demonstrating strong communication, organizational, and customer service skills
• Following policies and confidentiality dictations to safeguard data and information
• Creating weekly reports; other duties as assigned

Qualifications

Ideal candidates have prior reception experience, are a team player and are willing to train! Other qualifications include:

• Authorization to work for any employer in the US, high school diploma or GED required. Pre-employment drug screening required
• Professional appearance and demeanor; excellent communication skills
• Keyboarding and windows environment PC skills
• Ability to effectively work individually or in a team environment; competency in performing multiple functional tasks
• Ability to lift up to 30 pounds
• Willingness to cross-train in services provided
• Must have access to reliable transportation

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.