Guyana - Boarding Agent (operations Representative)

Operations Representative (Boarding Agent)

We celebrate our wins as one team of many great people! With a vision for a connected world, Inchcape relies upon the expertise, diversity, and global network of our over 3,000 professionals, spread across 60 plus countries and in over 240 offices to help our partners connect to a smoother, smarter ocean. We empower our people, and our values are at the center of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

• Global Perspective – we connect the world and see the bigger picture.
• The Power of People – we rely on the strength of local agent knowledge and relationships.
• Progress – we adopt new thinking and push for positive change in our industry.

We know what matters. We never stand still. We always reach for more.

#WeAreInchcape

Business Need / Purpose of Role

The Operations Representative (Boarding Agent) reporting to Marine Service Manager is responsible for coordination and assisting vessels with inward/outward clearance providing all necessary husbandry assistance to the Master and Principal ensuring fast efficient and smooth turnaround in port. Ensuring that all operational requirements, from vessel's prospects through to vessel's departure are met as per principal and company's requirements, in the best, fast and professional manner.

Objectives & Measurement – Key Responsibilities

• Clears vessels in and out of the Port by dealing with relevant Port and Government officials, completing all required official documents and board vessels to sort any issue when required by the ship's operator.
• Build and maintain effective formal and informal links with the relevant Officials and Port Authorities
• Maintain operational files and documentation duly stored and easily accessible following Inchcape Shipping Services procedures and Policies.
• Ensure that relevant authorities & client are updated daily with respect to vessel movements (minimum requirement).
• Upload arrival, berthing, daily work, cargo details, unberthing and sailing data into One-DA & Optic within the time frame.
• Visit the vessel as per schedule provided by Ship's Operator/ Supervisor.
• Verify with Master all their needs while in port.
• Ensure all matters pertaining to crew and vessel are attended timely
• Review and verify that documentation requirements for all shipments are as per customs clearance procedures providing smooth and timely clearance process.
• Inform the Ship's Operator about all enquiries from the vessel for them to arrange and confirm.
• Verify with Master the ETC/ETS and report to Ship's Operator.
• Attend Port meetings and customer's visits to the port when requested.
• Utilize One-DA & Optic as per Standard Operating Procedures.
• Ensure One-DA compliance and meeting targeted KPIs. Generate the appointments, PDA's and POs as well as all reporting messages.
• Maintain operational files and documentation accessible following ISS procedures and QHSSE requirements.
• Procure that principal specific and internal KPI's are met as required.

Knowledge, Skills, and Abilities

• A foundational knowledge of Port Operations.
• Competent user of the Microsoft Office suite including Outlook, Excel and Word.
• Being able to communicate in writing clearly and concisely.
• Balance multiple tasks, changing priorities & operate within a deadline-oriented environment.

Education, Qualifications, Certifications, and Licenses

Education/Experience:

• 0-4 years' experience in general maritime industry with exposure to various commodities and vessel types utilized in the port of employment.

Why Inchcape Shipping Services?

We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.

What you'll get:

We understand that different families have different needs, which is why we're always evolving our benefits to accommodate our employees. Along with health and financial benefits, our employees enjoy a variety of other perks, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor various events throughout the year. And we provide a culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. We also encourage a better work-life balance with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, Inchcape has enabled our employees to find a balance that feels fulfilling and productive for each individual situation.

• Generous time off and paid holidays
• Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
• Career growth and opportunities for promotions. We develop and hire from within!
• Plus, much more!

We have you covered for anything life could throw your way.

Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you're proud of, and take advantage of all the future holds.

Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our employees and see what makes us who we are. Who you are is who we are.

Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HRNAMrecruiting@iss-shipping.com describing the accommodation.

Please note that as per Inchcape policy, we do not accept unsolicited resumes from employment, recruitment, staffing, or related agencies unless engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Inchcape will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.