MMA PT Sales Admin
The MMA PT Sales Admin is responsible for ensuring a positive customer experience personally and through Coach's supervision. MMA PT Sales Admin's are responsible for delivering great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. MMA PT Sales Admin's are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.
Essential Duties & Responsibilities:
- Sell and conduct private training & small group training with members
- Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff
- Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to
- Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs
- Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
- Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs
- Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations
- Oversaw the full scheduling lifecycle for individual client appointments
Club Administration:
- Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals
- Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments
- Performs various administrative and housekeeping duties within assigned areas as needed
- Alerts the Operations staff of repairs and maintenance needs in the club
- Supervises coach sales activities
- Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance
Organization Relationships:
The MMA PT Sales Admin will report directly to the Fitness Manager and/or General Manager. MMA PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees.
Required Qualifications:
- Knowledge, skills & abilities:
- In-depth knowledge of Personal Training techniques from assessment to program design, and sales
- In-depth experience and thorough Mixed Martial Arts technical ability related to Striking/Grappling
- Must be able to operate and adjust all Fitness equipment
- Knowledge of company policies, practices and procedures, including emergency and safety procedures
- Strong interpersonal and communication skills
- Possesses a strong customer service focus
- Possesses strong organizational skills
- Must be computer proficient, with basic skills in Microsoft Word and Excel
- Required Experience:
- Minimum of one certification from organization recognized by UFC Gym
- Current CPR/AED certification
- High school diploma or GED
- Four-year degree in a related field recognized by UFC Gym (preferred)
- Minimum 2 years of related experience
- Experience in management/employee relations preferred
- Physical Requirements:
- While performing the duties of this job, the employee is regularly required to stand
- Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking
- Must be able to frequently lift and/or move up to 45+ lbs
Compensation: $80,000.00 - $140,000.00 per year
Train Different, Live Different, Work Different. At UFC GYM, we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.