Senior Administrator - LRQA Sales

Senior Administrator - LRQA Sales

At LRQA, our mission is to become the leading digitally enabled assurance provider, helping clients navigate an increasingly complex risk landscape. We operate across key sectors including food, cybersecurity, and ESG, delivering services that contribute to a safer, cleaner, and more sustainable world.

Our Inspection Services division provides industrial manufacturing inspection and certification services across global supply chains. We support clients throughout the entire manufacturing lifecycle — from design and prototype development to production, assembly, type approval, and project certification — helping them manage risk and ensure compliance.

As an Inside Sales Executive, you will play a key role in driving revenue growth by converting qualified leads, generating new business opportunities, and managing a strong, healthy sales pipeline to meet and exceed targets.

Key responsibilities include:

• Achieve and exceed annual sales targets aligned with business priorities
• Develop and execute clear action plans to drive consistent performance
• Deliver agreed KPIs through a balanced mix of lead conversion, outbound activity, and pipeline management
• Manage marketing-generated leads in a timely and professional manner
• Conduct effective discovery conversations to understand client needs
• Convert opportunities in line with or above agreed conversion rates
• Proactively build and maintain a strong pipeline through outbound prospecting, networking, and follow-ups
• Ensure sufficient value and progression at every stage of the pipeline
• Identify gaps early and take corrective action
• Prepare, manage, and follow up on quotations and proposals
• Apply pricing strategies effectively to achieve target margins
• Drive opportunities through to successful closure
• Maintain accurate and up-to-date records in Salesforce and other CRM systems
• Record all client interactions, proposals, and follow-up actions
• Provide reliable sales forecasts and pipeline reports
• Work closely with Marketing, Service Delivery, and Sales teams
• Ensure a smooth handover of new business contracts
• Escalate risks or issues promptly to protect the client experience

Essential skills and experience include:

• Proven track record in B2B or B2C sales
• Consistent achievement of sales targets
• Strong experience in pipeline development and lead conversion
• Experience preparing quotations, bids, and proposals
• Solid commercial awareness, including margin management
• Strong communication and active listening skills
• Ability to prioritize effectively and work independently
• Proficiency in CRM systems (Salesforce preferred) and standard IT tools

Desirable skills and experience include:

• Experience presenting proposals to senior stakeholders
• Knowledge of the Inspection Services sector

We are guided by five core values:

• Expertise – Applying deep knowledge while continuously improving
• Integrity – Doing the right thing, always
• Ambition – Driving innovation and leading our industry
• Vision – Helping shape a safer, more sustainable future
• Togetherness – Achieving more through collaboration and inclusion

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team!