Inside Sales Executive

Inside Sales Executive

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We've grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customized assurance, cybersecurity, inspection and training.

While we're proud of our heritage, it's who we are today that really matters, because that's what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

Our Business Assurance Business Unit is a recognized, world-leading professional assurance services organization. We specialize in management systems compliance & expert advice across a broad spectrum of standards, schemes & business improvement services, including customized training & assurance programs.

Reporting into a Sales Team Manager, the purpose of this Inside Sales Executive role is to:

• Drive successful lead conversions from new marketing qualified leads to sales opportunities;
• Maximize the sales value of each opportunity through excellent discovery and client;
• Proactively build an additional pipeline of sales opportunities through outbound calls and prospecting activity;
• Manage workload and forward planning to ensure sales targets are met through the right mix of outbound calls, lead conversions, pipeline management, quotes sent and contracts won;
• Achieve the required output and mix of activities to meet the agreed KPI's set by the Team Manager;

Key Responsibilities:

• Results driven delivery: You will have an annual sales target, set in advance each year. You will be responsible for creating and delivering the plans to achieve and exceed the targets set, in line with your team and business priorities.
• Effective Lead Management: You will be responsible for managing generating leads to maximize every opportunity. You will focus on ensuring leads are converted at or above agreed conversion rates, as set by your manager.
• Pipeline Management: You will be responsible for carrying out sufficient prospecting, networking and outbound sales activities to build and maintain the necessary level of sales pipeline. You will ensure that you have sufficient value at each stage of the pipeline, taking corrective action as needed, to fill any shortfall at any stage.
• Accurate Record Keeping: You will maintain comprehensive, up to date records on the company's CRM system, follow up actions and tasks in line with global sales processes.
• Personal Development and Competency: You will ensure you remain competent to sell the products and services. You will stay up to date with market developments and trends, so that you are able to communicate effectively with clients, during the sale process.
• Reporting and Forecasting: You will report as required on your current pipeline, forecast sales and action plans, demonstrating a strong knowledge.
• Teamwork and Colleague Support: You will support other team members as need to ensure that the team performance meets expected activity levels and targets. This will include engaging and working with SD and SDS colleagues to ensure client expectations are met in full, for the new business contracts that you win, escalating risks and issues in a timely manner to minimize client impact.

Technical / Professional Qualifications / Requirements:

• Track record of selling products and/or services in a comparable role in a B2B environment
• Track record in achieving sales targets and pipeline development to ensure adequate coverage
• Experience in managing quotations, bids and proposals, including working to set pricing models to achieve required margin
• Good oral and written communication skills, active listener and able to work under own initiative to prioritize and deliver work on time
• Knowledge of standard IT programmes, Salesforce and comfortable in using proprietary software for business processes
• Experience in preparing and delivering proposal presentations to senior managers in a customer environment
• Knowledge of the business assurance sector

Role Type: Full Time/ Permanent job

Diversity and Inclusion at LRQA: We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business. Together our employees make our communities better and we want you to be part of our diverse team! LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future.