Technology Manager, GTM - Remote Eligible

GTM Systems At Ironclad

The GTM Systems team supports the Marketing, Sales, and Customer Outcomes departments in achieving their current objectives and ensuring future scalability. This team is integrated within the broader GTM Operations team, collaborating closely with Marketing Operations, Sales Operations, CX Operations, and Renewal Operations.

Core Responsibilities:

This role is focused on maximizing the business impact of the organization’s non-Salesforce technology stack by:

• Engaging stakeholders to align technology utilization with their strategic priorities.
• Managing technology tools and vendors to ensure the acquisition and maintenance of appropriate capabilities within the tech stack.
• Empowering users to effectively leverage technology and realize its intended value.
• Note: This position does not involve Salesforce administration but requires close partnership with Salesforce administrators.

Required Qualifications:

• Demonstrated experience working with GTM teams and a strong understanding of their typical workflows and associated challenges.
• Ability to articulate technical concepts to non-technical audiences and to translate technical needs or opportunities into a clear roadmap.
• Possession of strong communication and interpersonal skills, enabling effective interaction and influence with both technical and non-technical stakeholders.
• A minimum of 7 years of experience in relevant roles, such as SaaS customer success management, technology enablement, or GTM systems.
• Expertise in managing tools related to conversational intelligence (e.g., Gong), forecasting, customer success platforms, support team platforms, and other GTM tools.
• Familiarity with Salesforce Sales Cloud and data enrichment tools is beneficial for managing integrations and interdependencies across various systems. Benefits:

• Health, dental, and vision insurance
• 401k
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $145,000.00 - $167,000.00

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad's competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.