Sales Manager Food Service

Sales Manager

IRCA Group, an Advent portfolio company, was founded in Italy in 1919, and it is a leading international B2B provider of high-quality semi-finished ingredients such as chocolate, decorations, creams, inclusions, nuts and pistachios, pastry mixes, gelato ingredients, and other essential solutions for industrial clients or other independent artisanal producers.

With more than 2,400 employees, 22 production facilities worldwide, and €1.3 billion in revenues, IRCA Group has a solid track record of growth and international expansion.

An international and inclusive environment, with opportunities to work on global projects and collaborate with colleagues worldwide

Career growth opportunities, including possibilities abroad

Meal vouchers (€8 for each day spent in the office)

Health insurance coverage as per national labor contract

Free company parking

Company laptop

Company car

The Sales Manager we are looking for, will be responsible for developing and executing the sales strategy across the HoReCa, Food Service, and Quick Service Restaurant (QSR) channels in the Italian market.

The role needs to ensure the achievement of company targets in terms of revenue and gross margin, while building and maintaining strong technical and commercial relationships with customers. Through a deep understanding of customer needs and market dynamics, the Sales Manager will have to identify and develop new business opportunities in alignment with corporate strategy and directives.

Build and maintain trust-based relationships with key clients across the HoReCa, Food Service, and QSR channels

Develop a solid understanding of clients' business models and needs to provide effective commercial support

Manage and grow existing accounts by proposing tailored solutions aligned with customer objectives

Identify and develop new business opportunities to drive revenue and margin growth

Ensure timely delivery of products and services, in close collaboration with internal teams (Supply Chain, Operations, Marketing, Technical)

Act as the primary point of contact between customers and internal stakeholders, ensuring alignment and effective communication

Monitor customer satisfaction and proactively address issues to maintain long-term partnerships

Contribute to sales planning and commercial strategies in line with corporate objectives

Analyze market trends and competitor activity to identify opportunities within the respective channels

Prepare performance reports and sales forecasts using defined KPIs for internal and external stakeholders

Education: Bachelor's degree in Business, Sales or a related field.

Professional Skills/Experience: +3 years in a similar role, preferably in B2B companies. General understanding of bakery, pastry, and ice cream products. Experience selling food products

Language Skills: Fluent Italian and English

Computer Skills: MS Office

Behavioral Requirements: Results-oriented, strong problem-solving and negotiation skills, high energy and positive attitude, proactivity with a sense of urgency, entrepreneurial mindset, excellent communication, business development skills, strong analytical and forecasting skills, ability to plan and achieve targets

Location: The position is based in Gallarate, where the company headquarter is located, but requires a willingness to travel up to 75% of the time

Contract: CCNL Alimentare Industria

IRCA fosters a dynamic environment, valuing different perspectives and international experiences, offering a stimulating context. We promote professional growth and career opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.

We welcome applications from candidates of all genders, backgrounds, identities, nationality, ethnic origin, sexual orientation, marital status, disability, parental responsibilities, age, religion, or belief. We believe in equal opportunities for all and ensure that our hiring process complies with the highest standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued, and everyone can thrive.