Lab Project Services Coordinator

Project Support Specialist

Provide support to the Project Manager and related team members by performing routine procedures and tasks associated with the day to day running of projects throughout the entire study lifecycle (e.g. start-up, maintenance and close-out). Ensure work is conducted in line with standard operating procedures, policies and good practices.

Study Setup and Planning: Support the Project Manager by attending meetings, preparing minutes and action logs, preparing protocol-specific laboratory instructions documents. Under supervision of the Project Manager oversee setup of protocol specific Laboratory Centralized Monitoring requirements

Study Activity Monitoring and Closeout: Perform routine tasks across assigned studies including site loading, Investigator Portal access, kit shipments, monitoring day-to-day study performance, overseeing Laboratory Centralized Monitoring. Work with internal and external teams to manage timely resolution of queries and protocol questions, issues and escalations

Use status reports, monitoring tools and outputs to pro-actively identify trends and provide feedback to internal and external teams on performance of Investigator sites and company services. Support the Project Manager with administrative study tasks

Coordinate and communicate with relevant stakeholders, including leading Customer communications and activities during any times when the Project Manager is absent. Oversee Project Close-out

Meetings, Initiatives and Training Activities: May represent company at internal and external meetings, participate in external and internal audits/inspections. As required will support study training with sites, CRAs and customers

Ensure outputs are delivered in line with organizational standards, protocol specific requirements and Customer expectations

Qualifications:

Bachelor degree in Pharmaceutical/Biomedical/Biological Science (or related fields)

Fresh graduates (with a keen interest into clinical trials/project management work) are encouraged to apply.

Strong interpersonal, communication, organizational, and time management skills.

Demonstrated ability to handle multiple competing priorities

Demonstrated ability of critical thinking and problem solving.

Strong written and verbal communication skills including good command of English language. In certain geographies where communication in local language is desired (e.g. Japan, China), excellent command of local language with reasonable proficiency in English preferred.

Computer proficiency in word processing, presentation and spreadsheet applications.

Demonstrated ability to work in a fast-paced, high stress environment highly desirable.

Ability to establish and maintain effective working relationships with coworkers and managers.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.