Managed Services - Health PLS QA & Training Solution Lead

Risk Management Generalist

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organizations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the firm's code of conduct, and independence requirements.

The Opportunity As part of the Risk and Compliance team you will lead teams in delivering exceptional client service while managing engagement workflows. As a Manager you will motivate and inspire others, leveraging team strengths to promote project success and uphold PwC's quality standards. This role offers a unique chance to enhance your leadership skills while driving innovation and productivity in a dynamic environment.

Responsibilities

• Manage engagement workflows to promote timely project completion.
• Inspire and motivate team members to achieve peak performance.
• Utilize team strengths to enhance project outcomes.
• Drive innovation and effectiveness within the team.
• Support the development of leadership skills among team members.

What You Must Have

• Bachelor's Degree
• At least 5 years of experience

What Sets You Apart

• Proven experience in mentoring junior team members
• Demonstrating financial acumen for reconciling budgets
• Excelling in delivering consistent customer service
• Managing and delivering structured onboarding programs
• Designing and executing quality monitoring frameworks
• Developing and maintaining training plans for team members
• Leading process improvement and optimization initiatives
• Familiarity with Advanced Excel and Power BI
• Experience in life science meetings and events

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.