Judicial Operations Clerk - Delaware (D1 112254)

Judicial Operations Clerk - Delaware

The First Judicial District has an immediate opening for a Judicial Operations Clerk to join our team in the Delaware County Clerk of Court office in Manchester, Iowa. The starting salary for new State employees is expected to be at the base of the pay range. The starting pay for this position is $21.42 - $33.86 per hour paid on a bi-weekly basis of 80 hours per pay period. Adjustments may be made if the successful applicant has relevant customer service experience. This is a contract-covered, non-exempt position. Hours: Monday – Friday 8:00A – 4:30P.

To Apply: Candidates need to complete the NEOGOV application and submit a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer.

Essential Duties

• Process electronically filed court documents, assist court users over the phone and at the public counter, and conduct financial transactions
• Provide excellent customer service by assisting and communicating with court users in a professional, courteous, and respectful manner
• Coordinate, communicate and collaborate on work with team members to ensure efficient and accurate case processing of court documents and financial transactions
• Occasional travel to other counties in the district, as needed

Qualifications

To be successful in this position you will need to have the following:

• Familiarity and understanding of court operation support, record keeping, and filing
• Basic computer database, software, and math skills
• Ability to secure confidential data and maintain confidentiality
• Ability to prioritize work and meet deadlines
• Excellent verbal and written communication skills
• Attention to detail
• The ability to adapt to situations with court personnel and the public
• Passion for pursuing common goals in pursuit of public service
• Critical thinking skills
• Ability to assist Judges, Attorneys, and Pro Se Litigants
• Reliable transportation and the ability to travel

Benefits

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise Minimum Qualification Requirements.

High school diploma (or high school equivalency diploma). One (1) year of experience in customer service. Education cannot be submitted for customer service experience.

Additional Information: May be designated to give bond per Iowa Code §602.8101.3

This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise Minimum Qualification Requirements.