Health Facilities Surveyor - Adult Services

Health Facilities Surveyor - Adult Services

Salary: $65,520.00 - $101,462.40 Annually

Location: State of Iowa - See Job Description, IA

Job Type: Full-time

Job Number: 26-00884

Agency: 427 Department of Inspections, Appeals & Licensing

Opening Date: 10/02/2025

Closing Date: 10/12/2025 11:59 PM Central

Point of Contact: Catie Campbell; 515-669-3089

Job Description

Are you an experienced communications professional seeking a career that combines professional achievement with a sense of purpose? The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, flexible, and enthusiastic professional to join our regulatory department and serve as a Health Facilities Surveyor for Adult Services within our Health & Safety Division! If you are passionate about making a positive impact, eager to contribute to a safer and healthier Iowa, and value work-life balance, this opportunity is for you!

At DIAL, our mission is to achieve compliance through education, regulation, and due process for a safe and healthy Iowa. We strive to be an effective, efficient, and approachable regulatory agency. DIAL is comprised of eight core operational divisions, including Administrative Hearings, Health & Safety, Licensing, and more. We're not just a regulatory agency, we're a team dedicated to protecting the health, safety, and overall well-being of Iowans.

DIAL's Health & Safety Division is responsible for inspecting and licensing health care providers and suppliers to ensure the health and safety of vulnerable Iowans. The Adult Services Surveyor position is responsible for recertification visits/surveys, revisit surveys, complaint surveys, and dependent adult abuse investigations.

As an Adult Services Health Facilities Surveyor in the Health & Safety division, you will work under the supervision of the Unit Manager while traveling state-wide on a weekly basis to ensure regulatory compliance in Assisted Living Programs and Residential Care Facilities.

What We're Seeking

We're looking for a self-starter and organized professional who is passionate about ensuring the health and safety of vulnerable Iowans residing in Assisted Living Programs and Residential Care Facilities. Successful candidates will possess the following skills and abilities:

• Ability to work independently from a home-based setting while maintaining the timelines and goals of the Department
• Possesses a high level of organizational skills and is process-driven
• Detail-oriented and is highly responsive to colleagues and stakeholders
• Displays high standards of professional and ethical conduct
• Commitment to providing a high-quality service
• Ability to address and listen to others in respectful manner

Responsibilities

You will be an integral member of our survey team, providing direct support to the Health & Safety Division's operations by:

• Completing assigned regulatory oversight in Adult Services Programs/Facilities in a timely manner, including recertification visits/surveys, revisit surveys, complaint surveys, and dependent adult abuse investigations
• Making recommendations regarding non-compliance with applicable State Code and rules and processes
• Preparing accurate reports of matters relating to surveys for certification/licensure, complaint investigations, and revisits, so allow for determination regarding licensure or certification.

What We Offer

Joining DIAL means contributing to a safer and healthier Iowa, and in return, you will enjoy:

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Access to an on-site employee fitness center
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
• Starting salary of $65,520.00 annually with opportunities for salary increases following first six months of employment and annually thereafter

Background check required. Minimum Qualification Requirements Completion of an educational program in professional Nursing and registration as a nurse or graduation from an accredited college or university with a Bachelor's degree with a concentration of study in a human services area (e.g., psychology, sociology, gerontology, anthropology, therapeutic recreation, rehabilitation, or a similar area related to provisions of services)and experience equal to three years of full-time professional work; OR completion of a Pharmacy degree, a Master's degree, or advanced degree above the Master's level in a human services area at an accredited college or university, and experience equal to one year of full-time professional work; OR graduation from an accredited college or university with a Bachelor's degree and three years work experience in health administration; in a clinical substance abuse program; or in a regulatory program which involves the surveying and evaluating of situations, conditions and operating procedures of health care/treatment facilities; OR certification as a rehabilitation counselor by the Commission on Rehabilitation Counselor Certification plus specialized training or experience equal to one year of full-time professional work in a nursing, treatment, or habilitation program for intellectually disabled clients; OR an equivalent combination of education and experience substituting one year of the above specified experience for one year of the required education; OR thirty semester hours of graduate course work in public, business or health administration, in the health field or social work, counseling, or rehabilitation from an accredited college or university may be substituted for each year of experience to a maximum substitution of two years.