Fixed Operations Director

Fixed Operations Director

Voted 'Best Dealerships To Work For' 12 times! 2026 Time Dealer Of The Year Award Winner! Our company is growing at a rapid rate! The Fixed Operations Director will be responsible for maximizing customer satisfaction, employee satisfaction, and fixed operations profitability. This position will be responsible for making high-quality decisions and leading by example. The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations.

Fixed Operations Director Responsibilities:

• Hold staff accountable to Service and Parts processes
• Ensure CSI is above national average
• Review and make decisions based off Service & Parts reports
• Ensure compliance of workplace rules and regulations
• Review productivity metrics
• Review parts pricing and matrix
• Read and understand financials of Service & Parts
• Grow the Fixed Operations team
• Lead and develop staff
• Hire, onboard, and retain staff
• Review receivables
• Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
• Work with managers from all departments on a daily basis

Fixed Operations Director Requirements:

• Minimum of high school degree or equivalent
• Valid driver's license
• 3 years in automotive service department and/or parts department required
• 1 year of supervisory experience

Fixed Operations Director Benefits:

• Health, dental & life insurance
• 401k
• 3 national holiday celebrations per month

Dave Wright Nissan Subaru Core Values:

• We Solve It
• We Are All One Team
• We Do What We Say
• We Grow Or We Die
• We Commit And Never Quit