Enterprise Account Executive - Zoom CX West

Account Executive Opportunity

Zoom CX is experiencing rapid growth and is seeking an ambitious and results-driven account executive to hunt and close new business opportunities. This strategic sales role will focus on identifying and capturing greenfield opportunities, driving transformative customer experience (CX) outcomes through consultative solution selling. The ideal candidate will target and penetrate organizations with 250+ contact center agents, building a robust pipeline of net-new business while delivering significant revenue growth.

Key responsibilities include:

• Prospecting into select greenfield accounts by targeting key lines of business and decision-making personas
• Executing disciplined sales process, including value selling and MEDDPICC
• Driving a high level of discipline around pipeline management and forecasting
• Developing and presenting comprehensive ROI-focused solutions that address specific customer pain points and business objectives
• Partnering with cross-functional teams to ensure seamless solution delivery and customer success
• Delivering executive-level presentations on value proposition and business impact

Required qualifications:

• 7+ years of enterprise experience in contact center or selling CX technology solutions
• History of successfully identifying and closing new business opportunities
• Deep understanding of contact center technologies and market dynamics
• Expertise in value-based selling methodologies and outcome-driven sales approaches
• Strong proficiency with Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo
• Experience in account-based marketing (ABM) strategies and enterprise prospecting
• Ability to combine excellent communication skills and proven strategic thinking capabilities

Salary range or on target earnings: minimum $174,500.00 maximum $389,400.00. In addition to the base salary and/or OTE listed, Zoom has a total direct compensation philosophy that takes into consideration; base salary, bonus, and equity value. Note: starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.

At Zoom, we offer a window of at least five days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar.

Anticipated position close date: 09/02/25

Ways of working: Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, hybrid, remote, or in-person is indicated in the job description/posting.

Benefits: As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click learn for more information.

About Us: Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment: At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an accommodations request form. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.