Disability Services Case Manager

Disability Services Case Manager

Salary: $49,254.40 - $73,216.00 Annually

Location: Des Moines - 50309 - Polk County, IA

Job Type: Full-time

Job Number: 26-02058

Agency: 400 Health & Human Services-Aging & Disability

Opening Date: 02/13/2026

Closing Date: 2/23/2026 11:59 PM Central

Point of Contact: Donna Bura - donna.bura@hhs.iowa.gov

Job Description

Only applicants who meet the Minimum Qualification Requirements and meet all selective requirements (listed below) will be placed on the eligible list. The Iowa Department of Health and Human Services (HHS), Division of Aging and Disability Services, Bureau of Community Integration, Targeted Case Management, is seeking a Disability Services Case Manager to join our team! Disability Services Case Managers assist individuals with disabilities to gain access to resources they need to thrive. This position will be based in Des Moines and will be responsible for providing backup coverage for case managers serving multiple locations throughout Iowa. Hours and Travel: Hours for this position vary based on the needs of the individuals we support, Monday – Friday. Travel is based on the needs of the individuals supported and in-home visits are required across multiple Iowa counties. Mileage is paid at $0.50/mile travelled according to the Department of Administrative Services (DAS) State Accounting Enterprise Procedures. There is very limited overnight travel.

Special Requirements: A valid driver's license and a reliable vehicle are required for this position.

Core Job Duties

The Disability Services Case Manager works with individuals with Intellectual Disabilities (ID), Developmental Disabilities (DD), and individuals utilizing the Brain Injury (BI), Health and Disability (HD), Physical Disability (PD), Elderly and AIDS/HIV waivers. They help identify service needs, obtaining them, and evaluate progress in the provision of those services. In addition, the Disability Services Case Manager will:

• Develop individual care plans and service coordination across agencies.
• Assist individuals and/or guardians navigate the service system, secure crisis services, find new services and track outcomes.
• Ensure the individuals' needs are met in a way that allows them to remain independent in their community and participate in decisions regarding their service plan.

Qualifications

The ideal candidate will have:

• Previous experience as a case manager and a strong understanding of the disabilities listed above.
• Sound judgment and the ability to evaluate situations with accuracy and compassion.
• Excellent communications skills and the ability to modify communication methods to suit the individuals supported.
• Ability to correctly interpret laws, rules, regulations, policies, and procedures.

Preference will be given to those who:

• Are experienced in using Microsoft Office programs and/or electronic medical records.
• Have interviewing and team building experience.

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

Background Checks Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer HHS values those with "lived experience" and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Selectives

920 Case Management Bachelor's Degree with at least 30 semester hours including:

• Behavioral Science
• Education
• Health Care
• Human Services Administration
• Social Sciences

Applicant must also possess 1 year experience in delivery in one or in a combination of the following areas of human services:

• Chronic mental illness
• Developmental disabilities
• Intellectual disabilities

OR

Applicant must have Iowa license to practice as a registered nurse AND the equivalent of 3 years nursing or human services experience.

Minimum Qualification Requirements Graduation from an accredited four-year college or university; OR the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems; OR an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

For additional information, please click on this link to view the job description.

Why Choose the State of Iowa? At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice. Our Robust Benefits Package Includes:

• Competitive Compensation: Enjoy a competitive salary that reflects directly on your skills and expertise. Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly Total Compensation Calculator.
• Health and Wellness: Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.
• Retirement Planning: We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.
• Paid Time Off: Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.
• Professional Development: Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.
• Employee Assistance Program (EAP): We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.
• Diversity and Inclusion: Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is