Billing Support - Medical

Billing Support Team Member

The billing support team assists the Revenue Cycle Department by answering phones, taking payments over the phone, applying them to patient's accounts, and assisting patients with any questions related to their billing statement. The ideal candidate for this role is someone who is well-organized and pays close attention to detail. Prior experience in a medical office performing billing duties is beneficial to this individual's success, although not required. This is a part-time (3 days/week) in-office position located at our West Des Moines office.

Here's what you can expect:

• You will be sitting at a desk for long periods of time, working on a computer and taking patient calls answering questions related to their billing statement.
• You will accurately post payments to accounts, which may be via mail for insurance claim payments or via phone.
• Efficiently organize information received and place it into appropriate folders for tracking.

What we're looking for:

• Communication. You communicate in a clear and professional tone. Understand the importance of listening and asking questions to determine next steps.
• Well-organized. Accurately maintain records of patient information and payments.
• Detail oriented. Understanding of processes and procedures for handling private information while verifying appropriate information is disbursed.

Why DMOS?

• Opportunity to gain experience in a medical office setting in an administrative role.
• 401(k) with company contribution event if you don't make one.
• Health, dental, and vision insurance including generous PTO with the option for hourly employees to earn up to 22 days a year.
• We'll celebrate 70 years of orthopedic care in 2025!

Apply today by viewing our opportunities from the careers page. Qualified candidates will hear from our recruiting team within 2 business days of a completed application to start the selection process.

Education required: H.S. GED or Diploma or better in General. Equal opportunity employer/protected veterans/individuals with disabilities.