Administrative Support Assistant 2 - Indianola

Administrative Support Assistant 2 - Indianola

Salary: $35,963.20 - $52,353.60 Annually

Location: Indianola - 50125 - Warren County, IA

Job Type: Full-time

Job Number: 26-00395

Agency: 225 Corrections - Community Based Corrections - Des Moines

Opening Date: 08/15/2025

Closing Date: 8/25/2025 11:59 PM Central

Point of Contact: Doc5thHumanResources@iowa.gov

Do you enjoy helping others and want to make a significant impact in what you do? If yes, look no further! Community Based Corrections District 5 is seeking a highly motivated, skilled Administrative Support Assistant (Secretary) located in Indianola.

What You'll Do

As an Administrative Support Assistant 2 in this position, you will:

• Provide administrative support and assistance to Probation/Parole officers and other staff.
• Provide customer service to clients and guests with questions both in person and on the phone.
• Enter client and case information into database.
• Process payments for program services.
• Access databases for criminal history and court orders.

What We're Seeking

The successful candidate for this position is a motivated, organized, and detail-focused individual. Desired skills and abilities include:

• Self-driven
• Flexible and open to change
• Ability to maintain confidentiality
• Attention to detail
• Strong organizational skills
• Ability to collaborate
• Positive attitude

What We Offer

We have a competitive total compensation package for all of our full-time employees, including:

• Annual pay ranging from $35,963.20 to $52,353.60, depending on experience
• Comprehensive benefits package, including health, dental, vision, long term disability, and life insurance
• Iowa Public Employee Retirement System (IPERS) Retirement Package
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development
• Retirement Investors Club (Employer Sponsored Retirement Plan with employer match)
• Employee Assistance Program for support when you need it most
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.

01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

02 PLEASE READ CAREFULLY Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

03 Do you have one year of full-time work experience in clerical or a closely related work area?

04 How many months of COMBINED post high school course work in an accredited secretarial, business, or closely related curriculum AND full-time clerical work experience do you have?

05 Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?

06 Which best describes your education and experience? (if multiple responses apply for you, please choose the one that has the higher points)

07 How many years of full-time work experience do you have in a related field such as Social Work, Counseling, Criminal Justice, Law Enforcement, or Human Services?

08 How many years of full-time experience do you have working directly with the ICON (Iowa Corrections Offender Network) system?

09 How many years of full-time experience do you have working directly with the ICIS (Iowa Courts Online) system?

10 Are you currently a Department of Corrections Employee

11 Are you bilingual?

Required Question Employer State of Iowa Agency 225 Corrections - Community Based Corrections - Des Moines Address 1000 Washington Ave Des Moines, Iowa, 50314