Sales Operations Support (haitian Creole/spanish)

Sales Operations Support (Haitian Creole/Spanish)

International Money Express (NASDAQ: IMXI) is a dynamic, fast-paced, and innovative fintech and digital services company specializing in wire transfer and financial products for underrepresented consumers. Since 1994, we have been a leader in the money transfer industry, connecting thousands of people with their families and communities. With a trusted network of retail locations and convenient online transfer options, we ensure our customers' money arrives exactly where and when they need it. At Intermex, we help consumers save while caring for what matters most.

You Will Do

As a Sales Operations Support you will participate in daily activities within the Sales Organization with a focus on collecting, tracking and generating daily, weekly and monthly sales reports to monitor progress, identify its trends and spot any potential issues. Analyzing daily reports, including alerting and flagging specific trends that require immediate attention.

• Compile, prepare, update, analyze, and distribute sales performance reports to Sales Leaders on a daily, weekly, and monthly basis.
• Identify trends, insights, and areas for improvement in sales performance and communicate them effectively to Sales Leaders.
• Develop and maintain dashboards and visualizations to track key performance indicators (KPIs) and provide real-time insights into sales performance.
• Collaborate with different departments (e.g. Marketing, Finance, Product) on various projects to drive sales growth and operational efficiency.
• Identify opportunities to streamline processes and improve workflows within the sales organization.
• Plan and coordinate national and regional sales meetings, including logistics, agenda development, and attendee communication.
• Maintain accurate records of district and region assignments and communicate changes effectively to the sales team.
• Contribute to the development and execution of strategic initiatives to support the sales organization's goals.
• Addressing agents and/or sales administrative needs over the phone as needed.

You Bring

• Bachelor's degree in business administration, Sales, Marketing, or a related field preferred.
• Proven experience in sales operations, reporting, and analysis.
• Excellent communication and interpersonal skills.
• Trilingual - excellent written and oral communication skills in English, Creole and Spanish.
• Strong proficiency with MS Suite and CRM Platforms preferred.
• Ability to work independently and as part of a team.

Intermex Wire Transfer LLC. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. When accepting employment with Intermex Wire Transfer LLC., you authorize Intermex to conduct a background check as part of the hiring process. This includes a review of your criminal history, education, and employment history. You have the right to receive a copy of the background check report if you request it. This authorization is in accordance with the Fair Credit Reporting Act. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Intermex Wire Transfer LLC. makes hiring decisions based solely on qualifications, merit, and business needs at the time.