I.T. Service Delivery Manager

We See The World Differently. Do You?

At Interface, we believe it's possible to reverse global warming. Every day, we work towards zero environmental impact- and beyond- by developing products that are not just carbon neutral, but even carbon negative. And we do this on a global scale.

We're looking for motivated, unconventional thinkers. People who love challenges and take action. Ready to be part of our mission? Apply now for the role of IT Service Delivery Manager EMEA.

Job Purpose And Impact

As IT Service Delivery Manager EMEA, you are responsible for stable, secure and high-performing IT services across the region. You'll lead infrastructure and service desk functions in Europe, working closely with local and global teams to support business initiatives and roll out global IT capabilities.

In this role, you'll manage a high-performing IT team, oversee IT budgets and suppliers, and ensure that technology enables, rather than slows our business. You'll report to the Global Director of IT Services.

This is a critical role with strong visibility, where you combine operational excellence with a hands-on, people-focused mindset.

Main Responsibilities

• Lead a regional IT team: coaching, hiring, developing and evaluating
• Oversee infrastructure, network and service desk operations across multiple sites
• Support business continuity and own disaster recovery plans
• Aligning regional needs with global IT strategy and projects
• Manage EMEA IT budgets and forecast spending
• Coordinate with third-party vendors and contractors
• Identify and implement infrastructure improvements with a strong ROI
• Ensure compliance with security, SOX, GDPR and PMO standards
• Drive innovation and continuous improvement across the IT function
• Provide customer-focused, high-quality IT support

What You Bring

• 5+ years' experience in IT Management
• 6 to 8 years' hands-on experience with infrastructure and network administration
• Strong understanding of client/server architecture and network technologies
• Proven leadership and team development skills
• Able to operate across cultures, sites and time zones
• Fluent in English; Dutch or German is a plus
• Bachelor's degree in IT or related field

What We Offer

You'll join a purpose-driven, international company with a strong culture of connection, innovation and trust. We offer a competitive salary, benefits aligned to your local market, and a flexible work environment where personal growth and well-being are encouraged.

Working at Interface means being part of a global mission, with room to contribute, explore, and develop your skills across borders and disciplines.

How To Apply

Upload your CV, video or cover letter via the 'apply' button. Curious to learn more? Reach out to our Recruitment Business Partner, Kezia McConico (NLrecruitment@interface.com).

We encourage candidates from all backgrounds to apply.