Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
We're looking for a highly detail-oriented and analytical Sales Operations Analyst to join our Sales Strategy & Planning team. You'll gain hands-on experience with GTM targets, incentive design, processes, data analysis, and systems. This is a unique opportunity to develop your technical and strategic skills, contribute to meaningful projects, and grow your career in Sales Operations within a high-growth company.
In this role, you'll support our rapidly evolving global GTM organization by serving as the first point of contact for requests related to targets and incentives, helping optimize processes, and assisting with strategic ad hoc projects. You'll be a cross-functional partner, collaborating closely with Sales, Finance, and Business Systems to ensure efficiency across the entire revenue cycle.
We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us!
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $81,000 - $96,750. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).