Customer Identity Engineer

Okta Administrator/Engineer

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Summary

We are seeking a motivated and detail-oriented Okta Administrator/Engineer to join our customer identity and access management team. This role is ideal for someone with foundational experience in Okta administration who is eager to grow their skills in identity security, access governance, and cloud-based authentication systems. The successful candidate will support the design, implementation, and maintenance of our Okta environments, with a focus on automated workflows, provisioning tools, and secure, testable deployments.

Key Responsibilities

• Administer and maintain the Okta Identity Cloud platform, including user lifecycle management, SSO integrations, and MFA policies.
• Support onboarding/offboarding processes through automated workflows and provisioning tools.
• Configure and maintain Okta integrations with SaaS and partner applications using best practices.
• Implement and manage Okta configurations using Terraform and other IaC tools to ensure repeatable and auditable deployments.
• Develop and execute testing strategies for Okta configurations and deployments, ensuring changes are validated before production rollout.
• Monitor and respond to Okta-related incidents, alerts, and service requests.
• Collaborate with IT, security, governance, and teams throughout the organization to ensure alignment of identity policies and procedures.
• Maintain (versioned, where applicable) documentation for configurations, processes, and procedures.
• Participate in customer identity-related projects and contribute to continuous improvement initiatives.
• Stay current with Okta features, security best practices, and industry trends.

Required Qualifications

• 1–3 years of experience in IT administration, with at least 1 year focused on Okta or similar IAM platforms.
• Familiarity with identity concepts such as SSO, MFA, provisioning, and RBAC.
• Basic understanding of protocols like SAML, OAuth, and OpenID Connect.
• Experience with directory services (e.g., Active Directory, LDAP).
• Strong troubleshooting and analytical skills.
• Excellent communication and documentation abilities.

Preferred Qualifications

• Okta Certified Administrator or equivalent certification.
• Experience with scripting (e.g., PowerShell, Python) for automation.
• Experience using Terraform to manage Okta configurations and other Infrastructure as Code (IaC) tools.
• Familiarity with testing frameworks or practices for validating Okta configurations and deployments.
• Exposure to security frameworks and compliance standards (e.g., NIST, SOC 2, HIPAA).
• Familiarity with ITSM tools (e.g., ServiceNow, Jira).