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Product Operations Manager

Develop new communication strategies for product offerings.
San Francisco Bay Area
Mid-Level
$90,000 - 130,000 USD / year
1 week ago
Instawork

Instawork

A flexible work app that connects businesses with hourly workers.

✨ About The Role

- Responsible for contributing to company OKRs and maintaining/growing customer base health by leading ad-hoc special projects and running analyses on launched features - Collaborate with cross-functional teams to provide feedback on user experience, manage the community of professionals, and drive meaningful engagement - Work closely with product, operations, design, and engineering teams to brainstorm and create new communication strategies for product offerings - Train workers on new tools and products, manage professionals' success metrics, and provide input to update the product/engineering roadmap
- Experienced professional with 3-4 years in a similar role, able to lead projects from conception to implementation with a focus on operational metrics and customer engagement - Skilled in data analysis tools like SQL, automation tools such as Zapier, and proficient in Microsoft Excel/Google Sheets - Agile team player who can adapt to changing business needs and is willing to take on tasks at both a detailed and strategic level - Bachelor's degree from an accredited university preferred, with a proactive approach to problem-solving and a creative mindset for developing solutions
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Product Operations Manager
San Francisco Bay Area
$90,000 - 130,000 USD / year
Operations
About Instawork
A flexible work app that connects businesses with hourly workers.