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Category Operations Manager
Incubate and scale emerging categories to drive rapid growth in Instawork's marketplace.
San Francisco, California, United States
Mid-Level
$80,000 - 100,000 USD / year
2 weeks ago
Instawork
A flexible work app that connects businesses with hourly workers.
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✨ About The Role
- The Category Operations Manager will be responsible for incubating emerging categories and helping them transition from infancy to maturity.
- This role involves driving key account success by overseeing pro supply reliability and managing scalable in-market operations.
- The position requires frequent travel to relevant markets and may involve short-term relocation.
- Collaboration with cross-functional teams, including Account Managers, Marketing, and Product, is essential to maximize share of wallet with key accounts.
- The role is highly customer-facing, requiring the candidate to be the face of Instawork to both partners and professionals.
âš¡ Requirements
- The ideal candidate will have 2-5 years of experience in management consulting, investment banking, technology, or staffing.
- A strong passion for customer interaction and delighting clients is essential for success in this role.
- The candidate should be detail-oriented and possess a strong passion for problem-solving.
- The ability to thrive in ambiguity and act as a self-starter is crucial for navigating the fast-paced environment at Instawork.
- Familiarity with common metrics used in the internet industry, as well as business growth metrics like retention and churn, is important.
- Willingness to temporarily relocate to accelerate category growth is a key requirement.
Category Operations Manager
San Francisco, California, United States
$80,000 - 100,000 USD / year
Operations
About Instawork
A flexible work app that connects businesses with hourly workers.