Order Support Specialist - Territory Management & Order Entry
Insight Global
Order Support Specialist
As an Order Support Specialist for T-Mobile's growing T-Fiber team, you'll play a critical role in supporting our go-to-market efforts through territory management, capacity tracking, and general order entry. You will provide operational support that ensures order accuracy, efficient tracking, and insights to boost fiber sales performance.
Key Responsibilities:
- Track new passings and manage assignment data for sales territories.
- Analyze sell-in rates to new passings and identify sales opportunities in legacy Deployment Areas (DAs).
- Validate passing addresses for sellability and update internal systems accordingly.
- Provide volume forecasts and sales pipeline updates to wholesale and sales partners.
- Monitor installation capacity by market to help guide sales pacing.
- Support field and partner teams by responding to inbound order entry requests and escalations via email/inbox.
- Collaborate cross-functionally to improve data visibility and performance reporting.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances.