Field Service Representative

Field Service Representative

Insight Global is currently hiring a Field Service Representative to join our client. Our client is a regional insurance agency specializing in insurance and lending services for financial institutions. For 50 years, our client has delivered innovative risk management solutions with exceptional customer service. The Field Service Representative will be responsible for servicing existing credit union and community bank clients throughout Alabama and Mississippi. The ideal candidate enjoys building relationships, traveling independently, and helping clients succeed through hands-on support and training.

Key Responsibilities:

• Administer and support insurance products within financial institutions.
• Service collateral protection and lender-placed insurance programs.
• Build and maintain strong relationships with assigned accounts.
• Train client staff on insurance products, processes, and technology.
• Educate client teams on marketing programs to their customers.
• Act as a liaison between financial institutions and the agency.
• Provide ongoing customer service via phone, email, and in-person visits.
• Support Sales Agents in servicing accounts.

The annual salary for the role is $74k - $84k, depending upon qualifications and years of experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.