Lead execution of the AD → Entra ID migration program under the strategic direction of the Senior Director, including scope, migration waves, risk management, and change control. Oversee day-to-day execution of the roadmap, ensuring timely delivery of features and operational improvements. Set and manage service SLOs, MTTR targets, and availability goals; lead post-incident reviews and continuous improvement. Maintain compliance posture across authentication services; coordinate audits and remediation activities. Manage vendor relationships and SLA performance; provide budget input and forecasts to the Senior Director. Build and coach a high-performing team; define on-call rotations, escalation paths, and succession planning. Coordinate with Infrastructure, Security IAM, Application, and Customer Experience teams to ensure seamless delivery and integration.