Process And Support Specialist (m/f/d) For Indirect Service Market Management

Process And Support Specialist

Join INNIO Jenbacher as a Process and Support Specialist and play a key role in driving efficiency and standardization within our Indirect Service Market Management (ISMM) team. You'll focus on data quality, project management, and process optimization, collaborating closely with internal stakeholders and supporting distributor management.

At INNIO we offer you:

• An innovative and international working environment
• Health We Care Program - including company sport activities
• Moving cost support for new employees in accordance with policy
• Good connections to public transport - station in direct proximity
• Transportation cost support in accordance with policy
• One of the best canteens in the area with healthy and various meals
• Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your responsibilities:

• Ensure and improve data quality through regular reviews
• Support case resolution and project management
• Contribute to amendment design and implementation
• Align closely with MSA and other main internal stakeholders
• Provide sustainable support during planning cycles (DDF, OPH, Connectivity)
• Standardize and optimize processes
• Analyze and report KPIs
• Support distributor management as needed (to a minor extend)

Your profile:

• Bachelor or Master Degree in Economics or similar field
• Experience with reporting, KPIs, and Excel
• Contract and product knowledge as well as service environment experience
• Good project management skills
• Analytical and process-oriented mindset
• Excellent English skills

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.