Manager, Ad Operations (demand)

Manager, Ad Operations (Demand)

InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact.

Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi's global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide.

Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company's Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond.

At InMobi Advertising, you'll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide.

Overview of the Role

The Manager, Ad Operations (Demand), plays a critical role within InMobi's North America Go-to-Market (GTM) organization, serving as the primary operational bridge between regional Sales teams and our Central Operations headquarters. Often referred to as the "engine room," Central Operations functions as both the analytical core and operational connective tissue of the company—linking systems, teams, and workflows to ensure flawless execution across our global exchange business.

In this role, you will act as the in-region triage and operational partner for InMobi Exchange, supporting Sales, Client Development, Agency Development, PTD, DPM, and Core Ops teams across time zones. You will be responsible for real-time campaign and deal operations, rapid issue resolution, and proactive data-driven insights that ensure seamless execution and exceptional performance across PMP and Brand IO activity.

This is a highly collaborative, demand-facing operations role suited for someone who thrives in a dynamic environment, has deep programmatic expertise, and brings both consultative strength and operational rigor to the table.

The impact you'll make:

• Serve as the primary North America point of contact for all RFP triage, Brand IO setup, audience and deal requests, pacing checks, and creative QA needs.
• Oversee the end-to-end campaign lifecycle, including IO validation, deal configuration, creative troubleshooting, pacing strategy, and KPI monitoring (CTR, VCR, Viewability).
• Monitor PMP and Brand IO performance in real time—identifying anomalies, surfacing insights, and enabling optimization recommendations to drive better outcomes.
• Ensure configuration accuracy across SFDC, Beeswax, and other operational systems, maintaining compliance with platform policies and brand-safety standards.
• Manage the regional triage queue in Salesforce, ensuring SLA adherence, same-day responsiveness, and high-quality operational support.
• Act as the operational liaison between GTM teams (Sales, CSMs, Agency Development, DPM) and Central Ops HQ (IST), ensuring smooth handoffs and nonstop workflow continuity across time zones.
• Participate in daily GTM syncs and weekly HQ/CoE reviews to align on campaign performance, triage trends, operational challenges, and strategic priorities.
• Collect and elevate market-specific feedback to HQ teams to help refine workflows, tooling, data quality, and operational processes.
• Act as a regional quality gatekeeper, ensuring data integrity, campaign hygiene, and consistency across audience mapping, deal inclusion, pacing setup, and inventory alignment.
• Conduct periodic deal health audits to detect inefficiencies, ensure SLA compliance, and maintain operational excellence across teams.
• Lead training and enablement sessions on SOPs, campaign setup, reporting, troubleshooting, and operational best practices.
• Foster collaboration across L1–L3 operations teams, reinforcing cross-regional alignment and a culture of precision, discipline, and continuous improvement.

The experience we need:

• 8+ years of experience in programmatic operations, campaign management, deal operations, or ad operations, ideally within a global adtech organization.
• Strong expertise in PMPs, Private Auctions, Brand IOs, and campaign setup workflows across major DSPs (DV360, The Trade Desk, Xandr, Beeswax).
• Advanced proficiency in Excel, SQL, and BI tools (Looker, Tableau, Power BI) with the ability to analyze data, diagnose issues, and communicate insights clearly.
• Demonstrated understanding of creative QA, pacing logic, inclusion/exclusion workflows, and deal health optimization.
• Proven ability to partner effectively with Sales, Client Development, CSMs, Product, and HQ Operations stakeholders.
• Comfortable working across global time zones to support operational continuity between North America teams and India HQ.
• Experience mentoring or training new hires and enabling teams in operations, analytics, or technical troubleshooting.
• Exceptional attention to detail, a structured approach to problem-solving, and a passion for operational excellence.
• Strong communication skills and the ability to navigate fast-moving environments while balancing multiple simultaneous workstreams.

At InMobi, we're building products that are redefining industries. Our ecosystem spans:

• InMobi Advertising – Powering data-driven mobile marketing for the world's leading brands.
• Glance – A revolutionary Gen AI-powered lockscreen & TV content platform transforming how millions discover and engage with content.
• 1Weather – One of the world's leading weather platforms, delivering precise, reliable, and real-time weather forecasts.

With deep expertise in AI, mobile, consumer technology, and digital innovation, we are home to some of the brightest minds in the industry.

What sets us apart? Not just what we build. How we build it. At InMobi, we balance our hunger for cutting-edge tech with a deep focus on our people - their growth, well-being, and potential.

At InMobi, you'll be surrounded by people who...

• Think big and act fast: We're entrepreneurial, thrive in ambiguity, and love solving high-impact problems.
• Are passionate, fanatically driven, and take immense pride in their work: We care deeply about the impact we create and continuously push our potential.
• Own their outcomes: We take responsibility, make bold decisions, and execute with confidence.
• Embrace freedom with accountability: We value autonomy and understand that trust comes with responsibility.
• Believe in lifelong learning: We welcome feedback, challenge ourselves to grow, and aren't afraid to take smart risks.

Award-winning culture, best-in-class benefits

Our compensation philosophy enables us to provide a competitive salary that drives high performance while balancing business needs and pay parity. We determine compensation based on a wide variety of factors, including role, nature of experience, skills, and location.

The base salary (fixed) pay range for this role would range from $122,500 to $160,000 USD (min to max of base salary pay range). This salary range is applicable for our offices located in California and New York.

*Our ranges may vary based on the final location or region of the roles in accordance with the geographical differentiation in pay scales in the country.

In addition to cash compensation, based on the position, an InMobian can receive equity in the form of Restricted Stock Units. We believe that our employees/personnel should have the ability to own a part of the entity they are a part of. Therefore, the entity employing you may elect to provide such stocks to you. Ownership of stock enables us to treat our employer company as our own and base our decisions on the company's best interests at heart. To encourage a spirit of shared ownership, we grant InMobians relevant company stock(s). As you contribute to the growth of your company, certain stocks may be issued to you in