Service Sales Leader
At Trane Technologies and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Trane in Arden Hills, MN is hiring for a Service Sales Leader to join our team. In this role, you will function as an area-wide sales leader for services and projects sold through the Services and Energy Services revenue streams. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with building owner accounts. Sales constitutes all the processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off, including in support of volunteer and parental leave needs.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Where is the work:
This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.
Responsibilities:
- Overall responsibility for the following functions: customer and area sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.
- Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share.
- Responsible for promoting all Trane Systems linkage Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service.
- Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.
- Manage ongoing performance by monitoring and coaching Account Managers' effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
- Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed.
Qualifications:
- Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
- Minimum five (5) years of related experience in a sales leadership role.
- Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Compensation:
Base Pay Range: $150,000-225,000 /yr. Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.