AI Service Reliability Engineer (HVAC/Controls)
At Trane Technologies™ and through our businesses, including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Be a part of our mission! A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy consumption and emissions. Across our brands—including BrainBox AI, Nuvolo, Thermo King, Trane, and more—our teams combine deep technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet.
We invest in tomorrow's possibilities—and in our people—by providing ongoing learning, mentorship, and opportunities to work with industry-leading technology. Whether you're advancing AI in HVAC or driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable world.
BrainBox AI utilizes self-adapted artificial intelligence technology to proactively optimize the energy consumption of one of the largest climate change contributors: Buildings. Our AI engine supports a self-operating building that requires no human intervention. Using deep learning, cloud-based computing, and our proprietary process, our solution autonomously optimizes existing Heating, Ventilation, and Air Conditioning (HVAC) control systems for maximum impact on energy consumption. An exciting opportunity awaits the right candidate to be part of a fast-growing company.
Thrive at work and at home:
- Benefits kick in on DAY ONE for you and your family, including Extended Health Care (EHC) that includes fertility coverage, Company-funded Health Care Spending Account (HCSA), and holistic wellness programs – WE DARE TO CARE!
- Defined Contribution Pension Plan with a 2% Basic Company contribution and up to a 3% Company match on your contributions = up to a 5% Company contribution.
- Paid Time off, including volunteer time off to support your volunteer efforts in your community.
- Educational and training opportunities through company programs along with tuition assistance
- Learn more about our benefits here!
Where is the work: This position has been designated as a Hybrid work schedule with work performed onsite 2-3 days each week in Montreal.
What you will do:
- Collaborate with internal and external customers to design and implement innovative HVAC control sequences. Provide expert troubleshooting support and guidance to resolve system issues. Advise stakeholders on optimizing and enhancing control system performance to meet operational and energy efficiency goals.
- Coordinate with development and product teams to automate deployments and develop tools that streamline system rollouts, including products powered by our AI-driven optimization algorithms.
- Support, debug, and continuously improve global smart building deployment tools, algorithms, templates, and processes to ensure scalability and reliability.
- Write efficient, maintainable, and scalable code for robust backend functionality and reliable APIs.
- Develop and maintain web-based monitoring, data-driven analytics, and building control systems meeting internal and external client needs.
- Collaborate cross-functionally to test, troubleshoot, bug-fix, and implement solutions across all deployed technologies—including AI algorithms, building controls, and backend services.
- Implement automation and process improvements for sustainable, self-operating services.
- Manage new tool and features user acceptance testing and knowledge transfer to Operations team
- Document work processes and technical procedures, including deployed algorithms, internal tools, and systems.
- Balance priorities and time across multiple projects, ensuring on-time deliverables and accurate timesheet reporting.
- Perform other related tasks as assigned.
What you will bring:
- Bachelor's degree in Software Engineering, Mechanical/Electrical Engineering, HVAC Controls Engineering, or a related field.
- 2+ years' experience as a front-end, backend, or full-stack developer, preferably in smart building or automation contexts.
- Demonstrable experience working with, supporting, or deploying technical solutions and optimization technologies, ideally within building or HVAC systems.
- Solid understanding of software engineering concepts, strategies, and best practices.
- Proficiency in front-end and back-end programming (e.g., Vue.js for frontend; Python, JavaScript for backend).
- Familiarity with HVAC systems, building automation systems (BAS), and communication protocols (BACnet, Modbus, LonWorks), as well as control hardware.
- Ability to read and interpret mechanical and electrical schematics.
- Strong troubleshooting and analytical skills.
- Excellent communication and teamwork abilities; able to work in Agile frameworks.
Nice to Have:
- Experience implementing and maintaining CI/CD pipelines (e.g., GitLab CI/CD).
- Familiarity with cloud platforms and deployment automation.
- Experience with AI, machine learning, or IoT in smart building contexts.
- Experience with programming platforms such as Trane Tracer, Siemens Desigo, Honeywell WEBs, Distech Controls, Niagara Framework, and Johnson Controls Metasys.
Language Requirements:
- French-English bilingualism is required.
- In addition to fluency in French, successful candidates must have full professional proficiency in English in order to support and collaborate with English-speaking clients, colleagues and/or various stakeholders.
Equal Employment Opportunity:
- We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.