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Client Service Representative

Develop HVAC solutions that improve customer retention and account growth
Philadelphia
Entry Level
$60,000 – 70,000 USD / year
14 hours agoBe an early applicant
Ingersol Rand

Ingersol Rand

A global industrial manufacturing company specializing in air compressors, tools, and material handling systems.

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At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world.

Trane in King of Prussia, PA is hiring for a Client Service Representative to join our team. In this role you will be responsible for developing long-term customer relationships and maximizing account penetration and customer retention by developing HVAC system related solutions.

Thrive at work and at home:

  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Where is the work:

This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.

What you will do:

  • Support of assigned customers with HVAC systems & equipment product selections, application, proposals and sales development.
  • Quote, close, and transition Technician Leads and other Service repair work
  • Generate estimates and proposals for service work
  • Provide quotes for service repairs, change outs, IAQ, and energy solutions including quotes for time and material as well as fixed price service
  • Prepare transition documents and communicate project readiness for assignment to operations team.

What you will bring:

  • Bachelor's degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or equivalent combination of education and experience.
  • Minimum one (1) year experience in Account Management, Mechanical Contracting/HVAC or Facilities Management fields preferred.
  • Working knowledge of HVAC systems preferred.
  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.

Compensation: Base Pay Range: $60,000-70,000

Total compensation for this role will include a commission/incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.

Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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Client Service Representative
Philadelphia
$60,000 – 70,000 USD / year
Support
About Ingersol Rand
A global industrial manufacturing company specializing in air compressors, tools, and material handling systems.