Project Manager - Event Technology Operations

Project Manager - Event Technology Operations

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

This role can be based in New York, NY, Irving, TX. and Boulder, CO.

Seeking an experienced and strategic-minded Event Technology Project Manager to join our Event Technology Operations (ETO) team at Informa Markets. This role requires someone proactive, pragmatic, and positive, who thrives in a fast-paced, agile environment and is passionate about delivering exceptional event experiences. Our customers are the commercial teams and their customers, being solution-driven and customer focused is essential for success.

As a key player in our delivery model, you will manage multiple concurrent events or workstreams, ensuring each is executed to the highest standard while contributing to continuous improvement across the broader portfolio. You'll work alongside technical delivery experts and commercial partners to bring event tech strategies to life.

Qualifications

Key Responsibilities:

• Manage the end-to-end delivery of event technology solutions for multiple events, ensuring high-quality execution and alignment with customer experience goals.
• Collaborate with internal stakeholders, including commercial teams, event directors, and technical partners, to understand event requirements and deliver tailored solutions.
• Apply Agile methodologies to manage scope, timelines, and deliverables across concurrent workstreams.
• Ensure platform and partner configuration is completed accurately and on schedule, managing handoffs across functional teams.
• Ability to identify risk and escalate as appropriate.
• Keen eye for detail, ensure QA and UAT for all deliverables.

Strategic Oversight & Collaboration:

• Serve as a key point of contact for assigned projects, maintaining visibility across all elements of the event technology journey.
• Contribute to the continuous improvement of delivery playbooks, project workflows, and best practices to support scalability and consistency.
• Participate in planning sessions and retrospectives to optimize delivery across the portfolio.
• Balance BAU needs and advocacy to align with One Informa initiatives, provide oversight and representation of the commercial event tech best practices to senior stakeholders across event operations, TSS and commercial teams.
• Act as a connector between business teams, operations and technical specialists to ensure alignment, clarity, and shared ownership of outcomes.
• Provide clear and timely updates to internal stakeholders and partners, proactively flagging risks or dependencies.
• Support stakeholder education by sharing platform capabilities, use cases, and insights from previous events.
• Passionate,
• Coordinate with technical leads to ensure successful configuration, testing, and launch of event technologies including registration, exhibitor platforms, attendee engagement tools, and matchmaking systems.
• Support onsite delivery, including platform setup, IT coordination, and post-event wrap-up and analysis.
• Requirements:
• 4+ years of project management experience, ideally within event technology or live event environments.
• CAPM or PMP, or equivalent cert is an advantage.
• Strong working knowledge of the event lifecycle, event operations, and digital platforms used across trade shows and exhibitions.
• Experience managing multiple projects or events simultaneously, with attention to detail and effective prioritization.
• Demonstrated critical thinking and problem-solving abilities in complex, high-stakes scenarios.
• Comfortable working in an Agile delivery model with fast-moving priorities and cross-functional teams.
• Excellent communication and interpersonal skills, with a collaborative, positive, can-do attitude.
• Ability to travel occasionally (up to 25%) to support onsite execution.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say.

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $55,250- $70,000/YR, based on experience.

This posting will automatically expire on Sept 11, 2025

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.