Account Manager, London Tech Week

Account Manager, London Tech Week

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We're combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

We're part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

London Tech Week is the UK's most influential, and fastest growing, tech event. Our purpose is to showcase and amplify the power of tech to enrich every aspect of our lives. Our content features big-hitting speakers – from the UK Prime Minister to the CEOs of tech giants to visionary innovators. Our expo floor brings tech to life and enables attendees to make connections which deliver lasting value.

The event has grown rapidly in recent years and we have a clear roadmap to continue this into 2025 and beyond. We are looking for an Account Manager who can support this by creating world-class content and recruiting superstar speakers in a fast-moving and exciting sector.

The company is committed to making a positive impact on the world through technology. Its events and digital media provide a platform for startups, scaleups and corporates to showcase their innovative solutions to the world's most pressing challenges.

The portfolio includes brands such as the flagship event London Tech Week, EQL:HER, Elevating Founders, and Tech Impact Awards. These brands bring together startups, scaleups, corporates, investors, policymakers, and thought leaders from all over the world to connect, learn, and collaborate.

We are looking for an experienced salesperson to optimise the commercial opportunity for London Tech Week. This is an account management and new business role responsible for driving event and digital sales. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.

What You'll Do:

• Take full ownership of customer account management, including negotiating contracts and agreements to maximise profit
• Serve as the primary point of contact for all matters related to your accounts
• Build and nurture strong, long-lasting customer relationships
• Achieve revenue targets by proactively responding to inquiries and generating leads based on your deep market and product understanding
• Position Informa Festival's products, solutions, and services as effective solutions for market and business challenges
• Manage projects within customer relationships, balancing customer goals with company objectives
• Collaborate with colleagues to ensure consistent service across accounts
• Juggle multiple customers concurrently, meeting and exceeding deadlines
• Maintain up-to-date customer records in our CRM system
• Develop a strong social media presence through social selling techniques
• Stay informed about new and existing products, services, and solutions by liaising with colleagues
• Share valuable news and insights with internal teams
• Commit to continuous self-development, staying current with industry trends and utilizing Informa Festival's Sales Excellence Competencies
• Monitor market conditions and competitors' offerings
• Represent Informa at key industry events
• Contribute to cross-functional projects as needed

What You'll Bring:

• Knowledge of Bespoke Consulting, Events, Digital Media, or Marketing Services products
• Experience in executing go-to-market sales plans and accurate forecasting
• Ability to engage at a senior level, build lasting relationships, and employ solution selling techniques
• Familiarity with Salesforce.com or similar CRM systems
• Strong data analysis skills to draw actionable insights from information
• Understanding of various sales methodologies
• Excellent project management abilities
• Creative problem-solving skills

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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