Account Manager (corporate Sales)

Account Manager (Corporate Sales)

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world's largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we've been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that's the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we'd love to hear from you.

We are seeking an experienced and results-driven Account Manager with an entrepreneurial mindset to manage new and existing corporate customers, identify opportunities in the market, and expand strategic partnerships to maximize revenue. This is a great opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in APAC.

Working within the Corporate Sales team, this position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in various corporate markets. You will connect with various decision makers across key market sectors that may include pharmaceutical, biotechnology, energy, finance, food sciences and technology. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business.

Drive Sales and Revenue Growth

• Achieve and exceed annual territory sales targets, contributing to the division's overall revenue objectives
• Explore growth opportunities in diverse markets through direct prospect outreach, social media engagement, and in-person networking
• Develop and implement strategic short-, medium-, and long-term business plans to ensure relevance and adaptability in evolving market conditions

Customer Relationship Management

• Conduct regular sales visits to customers across your assigned region, customizing sales documentation and tools to maximize opportunities
• Cultivate strong customer relationships to ensure sustainable, high-level customer satisfaction
• Create and implement innovative strategies to enhance customer experience and outcomes

Sales Planning and Execution

• Plan, schedule, and execute a robust sales strategy across the product portfolio within your specific sales region
• Prepare for, attend, and actively contribute to internal sales meetings and industry events to build strategic awareness
• Liaise with cross-functional departments to enhance T&F's value proposition and service offerings

Reporting and Analytics

• Provide detailed reports on sales progress, customer feedback, and business environment to ensure awareness of micro and macro activities
• Manage accounts and prospects for your territory using CRM and data management tools
• Deliver accurate and timely reports on sales activities, business development initiatives, and industry developments in assigned areas

What We're Looking For

• Previous experience of successful sales and business development
• Publishing or B2B sales experience preferred
• Proficiency in Microsoft Office suite and CRM systems
• Ambitious and proactive mindset with a passion for consultative sales approaches
• Strong customer-centric perspective and ability to work independently
• Excellent analytical, decision-making, and problem-solving skills
• Outstanding oral and written communication skills, in both Japanese and English
• Effective presentation and organizational abilities
• Ability to tailor communication style to diverse audiences
• Willingness to travel as required by the company
• Enthusiasm for continuous learning and adapting to industry trends
• Ability to thrive in a dynamic, fast-paced sales environment

Location: This role is open to candidates residing in Tokyo, Japan and you must have the right to work and live in Japan.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

The successful candidate will be able to utilize our balanced working model. We ask that candidates live within a commutable distance of our Tokyo office to ensure that as a balanced worker they can make it to our office location 3 days per week.

What We Offer In Return

• An excellent work/life balance with a fantastic, flexible working culture
• 20 days (pro-rata for first year) annual leave per year, plus an extra day off for your birthday
• 4 paid volunteering days each year
• Under the local company's healthcare and social insurance plan, commutation and housing allowance, Benefit One membership
• Employee assistance programme – offering 24/7 well-being support
• Performance bonus
• Annual health screening, optical and dental care

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact Ivy Ma. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.