Senior Product Manager (marketing & Communication Automation

Senior Product Manager (Marketing & Communication Automation)

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we're not just building technology—we're shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world's largest and only full-stack cloud communication platform. But it's not just what we do, it's how we do it: with curiosity, passion, and a whole lot of collaboration.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let's build what's next, together.

Why is this role important at Infobip?

Every great company's success starts with having a great product. To write our next success story, it is essential to continue innovating and developing our global, in-house developed products.

As a Senior Product Manager (Marketing & Communication Automation) you will directly impact our company's portfolio by leading the discovery, definition, building, launching, and scaling of a new product stream within established company, revolutionising the communication and customer engagement industry. The Senior Product Manager is an independent, high-level expert role in Product Management.

What will you do at Infobip?

• Discover customer needs and market problems while keeping in mind overall business objectives of redefining customer engagement through conversational experience.
• Define a clear product vision, strategy, and roadmap for Conversational AI experience platform.
• Share the vision of the product with all stakeholders: customers, management, engineering, marketing, sales, and other teams.
• Be a subject matter expert and point of contact for stakeholders regarding the product.
• Build the product together with engineering and design teams.
• Achieve company readiness to launch new products and features by removing roadblocks.
• Scale the products for customers by using our internal IT infrastructure, such as private cloud, integrations with public clouds, and IaaS capabilities - including automated provisioning of network, compute, and storage resources.
• Serve as an independent, high-level expert in Product Management.
• Persons in this role are confident in their knowledge and can mentor one or more Associates.

More about you:

• Experience with the end-to-end software product life cycle, from discovery to delivery.
• Experience with market research and product testing.
• Good knowledge of Go-to-Market and monetisation strategies.
• Expertise in build products for customer service platform is preferable OR experience of working within customer service industries industry is welcomed.
• Strong understanding and experience with agile methodologies, including Scrum, LeSS, Kanban, or others.
• Ability to influence decision-making at all levels within an organization.
• Fluent in English, both written and spoken.
• An excellent team player, capable of learning and sharing knowledge in a team environment.
• A willingness and ability to work independently and autonomously.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We're proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity—if you have the passion and skills to thrive, there's a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.