Internal Salesperson

Salesperson

We are looking for a knowledgeable and motivated Salesperson with experience in Electrical and Electronic products. You should be passionate about increasing sales, growing market share, and building strong customer relationships. Incumbent will be required to build and maintain excellent customer relations.

Key roles and responsibilities:

• Cold Calling
• Answer the telephone
• Reply to emails (enquiries, quotations, orders)
• Direct customer to correct product location
• Provide specialist technical information and knowledge
• Offer technical solutions to customers Promote marketing related promotions and competitions
• Promote the brand and franchise
• Close sales -discounts, invoicing, orders, COD accounts or 30 day accounts
• Make sure all products are invoiced according to item codes and stock descriptions
• Provide customers with quotations
• Follow up with quotations not processed
• Process and place customer orders
• Follow up with suppliers for customer orders
• Assist customer with returns/exchanges of goods
• Provide customers with feedback regarding the progress of their order/s
• Follow up with supplier/s regarding stock orders for the store
• Identify new and potential clients that can form part of the customer base
• Assist stores with receipt of stock and stock count
• Update success tracker on a daily basis
• Day end cash-up and balancing of all monies (account, credit card, cheque, cash)
• Learn about other department heads & managers to direct customers in the right direction

Requirements:

Senior certificate or NQF4 equivalent

SA citizen or valid work permit

1-2 year experience in sales or internal sales

Experience in an electrical environment is advantageous