Support Services Specialist

Support Service Team Member

You will help support the Collectors and Leaders by processing and handling time sensitive documents and effectively maintaining office inventory. Attention to detail is crucial and above average data entry skills is a must. • Analyzing accounts to resolve balance discrepancies. • Data entry • Posting payments and adjustments • Processing itemized bills from clients. • Verify insurance eligibility. • Inspect bankruptcy notifications. • Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time. • Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team. • Document and maintain procedures for all tasks. • Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need) • Opening the daily mail • General correspondence review • Reviewing itemized statements from client • Consumer dispute resolution

Skills: data entry, claims resolution, patient information, medical insurance, claims processing, document management, itemized billing, disputes and litigation, administrative support, data

Top Skills: Data entry, claims resolution, patient information, medical insurance, claims processing, document management, itemized billing, disputes and litigation

Additional Skills & Qualifications:

• Excellent computer skills, proficient in Microsoft Outlook, Word, and Excel
• Demonstrates commitment to exceptional professionalism, confidentiality, and service to customers.
• Ability to identify and solve problems.
• Knowledge of HIPAA, Medicaid, Medicare, Insurance and FDCPA is a plus
• Superior mathematical skills that include advanced accounting skills (i.e., invoicing and processing of statements).
• Superior proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)
• Ability to adjust to changing agency priorities.
• Ability to recognize the need for, and maintain levels of, confidentiality as needed in leadership functions.
• Excellent organizational skills; must be able to efficiently manage a variety of projects and customer needs simultaneously.

Pay and Benefits: The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Indianapolis, IN.

Application Deadline: This position is anticipated to close on Aug 31, 2025.

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.