Senior Manager, HRBP (CX)

Senior Manager, HR Business Partner

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Senior Manager, HR Business Partner will support Coinbase's global Customer Experience organization, playing a vital role in ensuring the functions they partner with are thriving and executing people programs at scale -- and, most importantly, translating business strategy into people & org strategy over time. As a key member of our People team, you will work closely with functional leaders on engagement, org health, performance management, employee development, diversity, policy, etc. You'll provide proactive guidance and counsel and will have the opportunity to improve and impact every employee's experience at Coinbase. Using data, combined with sound judgment and creativity, you'll directly influence the growth & scale of our organization. We're looking for an innovative person to help us continue to build a best in class team.

What You'll Be Doing:

• Work with relevant stakeholders to help spearhead people programs and strategies that enhance our culture -- including performance management, compensation, talent development & feedback, employee engagement & retention, and internal communications.
• Partner with functional leaders on org design, planning, and relevant people strategies at scale.
• Regularly provide coaching/guidance on skill & professional development, career pathing and leveling, change management, and sensitive people situations.
• Identify and advise leaders on the development needs of their teams and functions.
• Approach people matters with an eye toward compliance and reducing risks; help build and apply HR policies and manage global employee relations issues.
• Analyze trends & use data to develop people's insights and influence change.
• Build excellent working relationships across the business and our People Team COEs.

What We Look For In You:

• Minimum of 8 years of relevant experience as a chief of staff, consultant, or HR professional.
• Solid mindset and ability to create, improve, and execute on people processes and programs with efficient execution.
• Proven stakeholder management skills with capability to navigate nuanced and elevated situations with poise and good judgment - separating signal from noise.
• Data driven decision making experience or examples of analytical thinking patterns.
• Demonstrated skills in clear communication and escalation methods.
• Comfortability with stepping into feedback conversations throughout all levels of the organization.
• Ability to thrive in a fast-paced environment with ever-changing priorities.
• Motivation to problem solve in an ambiguous environment.
• Reputation for integrity, confidentiality, dedicated work ethic, and desire for ownership & accountability.
• Ability to coach, lead, and develop a team of direct reports.

Pay Range: $212,330—$249,800 USD

Commitment to Equal Opportunity: Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.