Pre - service Specialist - Full Time

Pre-Service Specialist

Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly, or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

What we offer:

• Tuition reimbursement for all full and part-time colleagues effective first day of employment
• 100% paid tuition for ASN to BSN program (paid directly to learning partner)
• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)
• Retirement savings account with employer match
• Generous paid time off program
• 7 paid holidays
• Colleague well-being resources
• No mandatory overtime
• Employee referral incentive program
• State of the art equipment, unlimited CEU's and supportive team approach

Position Summary:

As a Pre-Service Specialist, you will play a key role in ensuring a smooth and efficient patient experience at Saint Joseph Health System. Working in a collaborative environment, you will support clinical operations by verifying insurance benefits, securing authorizations, and facilitating pre-registration processes—all while delivering exceptional customer service.

What You Will Do:

• Verify insurance eligibility, benefits, and authorization requirements
• Communicate with providers, payers, and patients to resolve billing and scheduling issues
• Pre-register patients and collect financial liabilities including co-pays and deductibles
• Validate medical necessity for Medicare and Non-Medicare cases
• Support scheduling, documentation correction, and reporting as needed

What You Will Need:

• High school diploma required; post-secondary education in business or healthcare preferred
• 3–5 years of experience in healthcare or insurance setting
• Working knowledge of third-party payer regulations and medical terminology
• CHAA certification preferred
• Strong interpersonal and customer service skills; ability to travel to patient access sites

Why Join Us?

At SJHS, you'll be part of a mission-driven team that values integrity, compassion, and excellence. We offer opportunities for cross-training, continuing education, and professional growth in a supportive and dynamic environment.

Our Commitment:

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.