Operations Analyst

Operations Analyst

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. The Indiana Department of Natural Resources protects, enhances, preserves, and wisely uses natural, cultural, and recreational resources for the benefit of Indiana's citizens through professional leadership, management, and education. DNR Fish & Wildlife enriches the quality of life for present and future generations by balancing the biological, ecological, recreational, and economic benefits of Indiana's fish, wildlife, and their habitats.

Role Overview

The Operations Analyst for the Division of Fish, Wildlife & Nature Preserves plays a critical role in ensuring the license system operates smoothly and continues to evolve to meet the needs of outdoor enthusiasts across the state. This position blends technical expertise with strategic oversight—analyzing business processes, managing system performance, and leading the development of new features that enhance the customer experience. From designing custom reports and troubleshooting data issues to coordinating with the license system vendor on system upgrades and database performance, the Operations Analyst works behind the scenes to keep the license system accurate, efficient, and responsive. The role also supervises staff, supports cross-divisional collaboration, and ensures that data-driven decisions align with the Division's mission and operational goals.

Top Skills for the Operations Analyst

Advanced analytical and problem-solving abilities, strong communication and leadership skills, proficiency in data management and SQL, and the ability to prioritize complex projects in a dynamic environment.

Salary Statement

The salary for this position traditionally starts at $67,314.00 but may be commensurate with education or work experience.

A Day in the Life

Analyze business processes, preside over methodic examinations of office specific data, present findings through custom reports, work with information technology on the administration of analysis packages, manage all activities of subordinates, investigate new technologies, recruit and train employees, set expectations, measure progress, provide feedback, evaluate the performance, and perform essential functions with or without reasonable accommodation. This position is exempt from overtime compensation.

What You'll Need for Success

Broad knowledge of operational, mathematical, analytical and/or statistical research techniques, ability to communicate and coordinate technical needs, ability to understand and comprehend instructions, ability to determine proper research methods, extensive knowledge of the agency mission and administrative policies, ability to utilize computer and software programs, ability to take abstract concepts and formulate physical models, effective communication skills, excellent problem solving and analytical skills, ability to research and document findings, ability to formulate sound recommendations, ability to effectively prioritize projects, ability to establish and maintain effective working relationships, ability to work independently, ability to organize thoughts and ideas, ability to plan and organize the work of other employees, and ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports

This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana

Three medical plan options, wellness rewards program, health savings account, deferred compensation account, two fully-funded pension plan options, leave policies, paid holidays, education reimbursement program, group life insurance, referral bonus program, employee assistance program, qualified employer for the public service loan forgiveness program, free parking, and free LinkedIn Learning access.

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process.