Field Service Technician (remote Local)

Field Service Technician (Remote Local) Indianapolis, Indiana

Our client is looking for a Field Service Technician for a 3-month contract in Indianapolis, IN 46222. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Required Skills & Experience

• 0-2 years hardware repair hands-on experience (printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills), and familiar with the ticketing system.

• Lexmark certifications and experience.

• Experience with Lexmark printer break-fix and equipment installs, and HP Dell Lenovo.

• Previous Field Service and/or Desktop, POS, printer Break/Fix experience.

• Excellent technical troubleshooting and customer service skills.

• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly).

• Active driver's license.

• CompTIA A.

What You Will Be Doing

• Driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.)

• Running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices.

• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.

• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

• Maintain good customer focus meeting deadlines and service level agreements (SLAs).

You Will Receive The Following Benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.