Field Service Representative VI

Field Service Representative (FSR)

SAIC has an immediate opening and is seeking a Field Service Representative (FSR) to join our talented team in Bedford, IN. This role requires an active Secret Clearance. The FSR will perform repair and maintenance actions on ISR systems, ISR subsystems, and equipment or components at CONUS and OCONUS locations as required.

Job Responsibilities

• Troubleshoot networks, radios, radars, EO/IR cameras

• Provide system installation and initial operator training for ISR systems at CONUS and OCONUS locations

• Inspect, test, and perform necessary maintenance actions to keep systems operational to specified condition codes

• Perform reconditioning, sustainment, and repair of retrograde materials to include cleaning, operational testing, and condition code sentencing

• Use measurement tools and devices such as multi-meter, ammeter, torque wrenches, etc.

• Follow and understand wiring diagrams, drawings, and other schematics

• Understand and troubleshoot electrical, hydraulic, mechanical, and networking issues

• Analyze problems, and report in a timely manner via electronic communication methods, and sustain fielded assets. Provide weekly reports and situational reports on system condition code and pertinent information while deployed in the area of operations (AoR)

• Develop and report maintenance actions while sustaining, repairing, and troubleshooting. Report via internal reporting processes

• While deployed OCONUS or fielding CONUS, direct engagement with the customer is always required. Professionalism and proper image is a requirement

• Develop and manage documentation of system sub-components and complete systems

• Develop and continually update operator and training manuals to reflect updates to system

• Manage small teams of technicians to troubleshoot components and systems

Qualifications

• Required education and experience: High school diploma plus 3-5 years of experience

• Must be willing to obtain Security+ certification

• Must have strong communication skills and be able to communicate with Senior Leadership

• Must be able to work independently

• Required clearance: Active Secret clearance required

• Desired: Current Security+ certification