Club Operations Manager

Club Manager Position

This position will be assigned to the Club on Grissom Air Reserve Base, Indiana. The position is a Regular Full-time position, which means you are eligible for benefits and guaranteed to work at least 35 hours per week. Employees will be eligible for the use of the fitness center, lodging, and other activities. Position requires working irregular schedules, to include weekends, holidays, and all shifts. Responsibilities include:

Responsible for the economic and efficient operation of a small to medium-sized facilities and activities. Implements directives, formulates procedures and programs to ensure food and beverage standards are met, and supports entertainment/promotional programs. Reviews and evaluates menu planning, food service, purchase of food, supplies, and resale merchandise. Accepts any deliveries and store secure, check items against the delivery notes. Undertake cleaning duties, keeping working areas clean and presentable at all times. Responsible for all arrangements for activities (i.e. banquets, parties, receptions, luncheons, and other special activities) requiring food and beverage service catered by the club. Undertake safety inspections and cleaning inspections as required. Responsible for workforce management, recruitment, and staff training within the Service Club. Maintains and processes time and attendance reports for assigned club staff members. Ensures proper military & civilian protocol is practiced. Works with the Sustainment Services Flight Chief to implement higher level directives; makes recommendations for improved food and beverage service; develops promotional programs to increase participation. Reviews and evaluates sources used for purchase of supplies and equipment; establishes new or varied sources for improved selection to better meet changing customer demands. Responsible for conducting inventory of equipment/supplies and ensuring appropriate stock levels are maintained. Receives and responds to customer complaints and requests.

Qualifications include:

General Experience: Two (2) years of progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, or progressively responsible experience in one or more of the functions managed by a club manager.

Specialized Experience: In addition to the general experience, applicant must have one (1) year of specialized experience gained in the operation or management of a government or civilian club, restaurant, or a la carte feeding facility. The experience must include responsibility or supervision over the various phases of club management operations.

Education: Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution. A two (2) year degree from an accredited college with a major in one or a combination of hospitality, culinary, restaurant or club management, or business management may be substituted for 2 years of general experience. OR two (2) year technical degree in the same related fields may be substituted for 1 year of general experience.

Additional Information: Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.