Community Health Assistant Mobile - IRMC Physician Group - Social Services

Community Health Assistant Mobile - IRMC Physician Group - Social Services

Job Category: Patient Services

Requisition Number: COMMU002287

Posted: October 22, 2025

Full-Time

On-site

Indiana, PA 15701, USA

Description

Key Responsibilities

Care Coordination & Support

• Support patients in navigating healthcare and social service systems, including assistance with applications, forms, and referrals.
• Identify barriers such as transportation, insurance, food insecurity, and housing, and connect patients to resources.
• Provide follow-up contacts to ensure continuity of care and reinforce patient engagement.

Mobile Clinic Operations

• Build trusting relationships with community members to increase awareness and utilization of mobile clinic services.
• Assist in setting up and closing mobile clinic sites
• Help guide patients through clinical flow including check-in, navigation, and follow-up scheduling.
• Work collaboratively with medical, behavioral health, and administrative team members to support daily operations.

Health Education & Advocacy

• Deliver health education under supervision on topics such as preventive care, chronic disease management, nutrition, and wellness.
• Advocate for patients by communicating needs and concerns to healthcare providers and social service agencies.
• Participate in community events, screenings, and health fairs as part of the mobile health team.

Documentation & Reporting

• Learn and maintain accurate documentation of patient interactions, screenings, and referrals in the electronic health record (EHR).
• Uphold confidentiality and compliance with HIPAA and organizational policies.
• Contribute to data collection for program reporting and evaluation.

Training & Apprenticeship

• Participation in the Pennsylvania AHEC Community Health Worker Training Program is required.
• Apprentices will complete both classroom-based instruction (virtual & in-person) and on-the-job supervised training.
• The apprenticeship provides a pathway to certification as a Pennsylvania Certified Community Health Worker (CCHW).
• Ongoing mentorship, professional development, and evaluation will be provided throughout the apprenticeship period.

Qualifications

• Minimum high school diploma or equivalent required; some college coursework in health or human services preferred.
• Interest in pursuing a career in healthcare, social services, or community advocacy.
• Strong communication and interpersonal skills with the ability to build trust and rapport.
• Commitment to cultural humility and working with diverse populations.
• Ability to work both independently and as part of the care team.
• Willingness to travel with the mobile unit and work in community-based settings.
• Valid driver's license required.

Work Environment

• This role involves working in a mobile health clinic environment, community settings, both indoors and outdoors. May include visits to patient homes as needed.
• Flexible schedule may include evenings or weekends, depending on community needs.
• Physical requirements include setting up equipment, engaging in outreach activities, and extended periods of standing or walking.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.