Sr Technical Program Manager - Operations

Oracle Health Technical Program Manager

Our Oracle Health & Analytics Operations Engineering team focuses on product strategy for Oracle Health, while monitoring & maintaining the infrastructure & platform supporting modernized, automated healthcare. To be successful in this role you need to have an entrepreneurial spirit that promotes an energetic and creative environment. We need your contribution to make it a world class engineering center with the focus on excellence. At Oracle Health, our mission is to improve healthcare and quality of life globally through better experience and easier access to health and research data for patients and healthcare providers. In this role you will have the responsibility of ensuring that our customer's business requirements are met. Soft skills to motivate, direct without authority and build bridges and relationships are a must. We are specifically looking for a customer centric technical program manager to join the Oracle Health Group. You will be responsible for managing complex, cross-organizational programs that impact both product and business for Oracle Health and will have exposure to multiple critical business initiatives. You display a demonstrated ability to think broadly and strategically.

Responsibilities:

• Ability to obtain & maintain a Federal Security Clearance, which requires US Citizenship required (Current Clearance Highly Preferred)
• Drive projects/programs, processes and procedures that monitor and support the customer business objectives.
• Influence partner teams without direct authority to ensure business needs and goals are met.
• Manage roadmaps among cross-functional teams as well as interrelated and independent application and / or infrastructure changes; track and report on program achievements.
• Drive execution for on-time, on-scope delivery of user and developer facing features.
• Ensure high standards and consistency for the Oracle customer experience.
• Recommend process improvements and serve as a partner concern point for all issues and questions associated with a project/program.
• Ensure that resource requirements needed to support a particular project/program are in place.
• Provide ongoing written and verbal release status updates to senior leadership.
• Solid grasp of the business side of technology with an understanding and zeal for metrics/analysis to deliver on business objectives.
• Strong JIRA, Confluence and Excel skills.
• Own client relationships, acting as the primary point of contact to ensure client satisfaction and program success.
• Establish, track, and report on measurable KPIs, ensuring deliverables meet or exceed defined SLA/SLO commitments.
• Participate in after hours and weekend on-call rotations, joining bridge calls as needed, typically as part of a 12-member team.
• Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $78,000 to $158,200 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
• 11 paid holidays
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3