RVP Carelonrx Account Management

RVP CarelonRx Pharmacy Account Management Commercial

A proud member of the Elevance Health family of companies, CarelonRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. This is an exceptional leadership opportunity to drive transformation and performance supporting the unique needs of CarelonRx clients that are integrated with Anthem medical. Growing, retaining and delivering unique and valuable solutions to this segment is a critical priority for CarelonRx.

Location: May be located in any Elevance Health PulsePoint office preferably in New York, NY, Atlanta, GA, Chicago, IL, Indianapolis, IN, St. Louis, MO, Mason, OH, or Richmond, VA. This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Summary

Provides leadership for Pharmacy Services with management oversight of Account Managers and Account Executives leading strategies for renewal business for Commercial Integrated CarelonRx clients.

Position Responsibilities

Sales and Account Management:

• Serves as primary Pharmacy Business Driver leading Account Management.
• Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure.

Client Retention and Satisfaction:

• Delivers client retention and satisfaction strategies that drive results, execution excellence.
• Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention.
• Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence.

Team Collaboration and Management:

• In collaboration with VP & Chief Sales Officer CarelonRx, helps align pharmacy services team efforts with business objectives.
• Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience.
• Builds solid internal cross-functional relationships at all levels of Client Management, Finance, Operations, and IT.

Strategic Implementation and Upselling:

• Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders.
• Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives.

Leadership, Training and Professional Development:

• Hires, trains, coaches, counsels, evaluates performance of direct reports.

Position Requirements

Requires a BA/BS and at least 5 years of professional/leadership experience or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences

Master's degree. Account Management/Account Executive PBM experience strongly preferred. Integrated Medical and Pharmacy model experience strongly preferred. 10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry. Possess thorough understanding of account management principles. Business, Financial, Clinical and Operational acumen. Exceptional leadership skills required. Strategic thinking/planning and results oriented. Team player, winning, bias towards action, and exceptional execution mindset. Integrated medical/pharmacy solution experience. Experience in a highly matrixed organization and familiar with multiple funding types.

Salary

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $166,960.00 to $300,528.00. Locations: Illinois, New York In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.