Project Manager (operations)

Project Manager (Operations)

Project Manager (Operations) Indianapolis, IN, United States of America $30.00 - $35.00

Phoenix Protective Corporation (PPC) is a forward-thinking security organization built on integrity, innovation, and accountability. We set the industry standard by developing strong client relationships and empowering our employees through a culture of ownership and professional growth. Our benefits package includes Health, Dental, Vision, Life Insurance, Paid Time Off (PTO), Employee Assistance Program (EAP), and more — because your well-being fuels our collective success.

Position Summary

The Project Manager is responsible for overseeing daily security operations, managing personnel, and driving client satisfaction across the Indiana region. This position requires a results-driven professional with a proven ability to lead teams, execute operational strategies, and deliver high-quality service. The Project Manager serves as a key liaison between corporate leadership, field operations, and clients.

Key Responsibilities

• Oversee day-to-day operations and ensure all functions align with company policies, procedures, and compliance standards.
• Supervise and mentor a team of field supervisors and security personnel, fostering a high-performance culture.
• Maintain proactive communication and relationships with existing clients while pursuing new business opportunities.
• Manage scheduling, staffing, and deployment to meet all contractual and client service requirements.
• Ensure recruiting and training goals are achieved across the region.
• Manage operational budgets and P&L responsibilities to ensure profitability and efficiency.
• Represent PPC in community and client-facing engagements with professionalism and integrity.
• Collaborate with executive and regional leadership to drive strategic initiatives and continuous improvement.

Qualifications

• Minimum 5 years of experience in security, law enforcement, or operational management.
• Proven ability to supervise 10+ employees in a high-demand environment.
• Demonstrated P&L management and client service experience.
• Associate's Degree or higher preferred (experience may substitute for education).
• Valid State Driver's License and eligibility to obtain required state security certifications.
• Must be firearms and defensive tactics certified (or able to obtain).
• Strong organizational, communication, and leadership skills.
• Must have a home office setup and be available for on-call responsibilities as needed.
• Ability to travel within the Indiana region as required.

Opportunities & Benefits

Competitive pay with full benefits including Health, Dental, Vision, Life, PTO, 401(k), and EAP. Advanced training opportunities in Defensive Tactics, OC, AVADE, Taser, and Firearms. Long-term career development and performance-based recognition. Inclusive culture — Women, Minorities, and Veterans are encouraged to apply.

Pay Range: $ 30-$35 per hr/DOE Education Requirements (All) High School Diploma AA Degree Certification Requirements (All) Valid State Drivers License