Healthcare IT Project Manager - Critical Support III
Federal Project Manager - Critical Support III
We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems—helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place.
We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.
Key responsibilities include overseeing critical support items on the VA project, managing issues that cannot be resolved through traditional support means, driving the project management lifecycle for issue resolution, managing deliverables throughout the support project, providing feedback to the team, customers, and corporate stakeholders, ensuring projects align with the goals and timelines outlined in the scope of work and schedule, communicating status updates to customer stakeholders and internal management, ensuring consistency and best practices are utilized, and utilizing knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.
Qualifications include a strong technical background in Cerner Millennium or equivalent EHR systems, proven experience in project management, particularly in healthcare IT environments, ability to develop and refine processes for incident management and service improvement, excellent communication skills, and strong analytical and problem-solving skills.
At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems. If you're ready to help us make healthcare more human and tackle big challenges, we encourage you to apply!
Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only.