Commercial Lines Support Representative

Commercial Lines Support Representative

Hartsfield & Nash Agency, Inc. is a leading provider of insurance solutions, dedicated to delivering exceptional service and comprehensive coverage to our clients. We are seeking a motivated Commercial Lines Support Representative to join our dynamic team. As a Commercial Lines Support Agent, you will play a vital role in supporting our commercial insurance operations. You will assist agents with policy inquiries, endorsements, claims processing, and administrative tasks while ensuring a high level of customer satisfaction.

Benefits/Perks:

• Competitive Pay
• Professional Development
• Job Stability in a Growing Industry

Responsibilities:

• Assist with policy maintenance, including updates, endorsements, and renewals.
• Issue Certificates of Insurance/Proofs of Insurance to customers in a timely manner.
• Provide administrative support to underwriters and Account Executives, ensuring timely responses to inquiries.
• Maintain accurate and organized records of client interactions and policy information.
• Conduct follow-ups on outstanding items to ensure client satisfaction.

Qualifications:

• Hold the insurance license required by your state.
• Previous experience in customer service or administrative support, ideally in the insurance industry.
• Strong communication and problem-solving skills.
• Excellent attention to detail and organizational abilities.
• Ability to work independently and collaboratively in a team environment.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for growth and professional development.
• A supportive and collaborative work environment.