Commercial Lines Account Manager

Commercial Lines Account Manager

Louisburg, NC We are a family owned and operated independent insurance agency looking for a licensed Commercial Lines Account Manager to service a book of commercial lines accounts. With a history of 70 years (and counting!), we are looking for a team member who wants a long-term career with our agency.

Our company thrives on a family environment where we value each team member's time both inside and outside the office. We hope this relationship-oriented approach is evident to our customer base in the way we service their accounts, in the way we communicate with them regarding their insurance, and in our care and concern for their personal and business needs.

Essential Job Duties and Responsibilities:

• Manages commercial accounts effectively on an ongoing basis. This includes:
• Responding to policy coverage questions and needs in a timely and professional manner
• Complete servicing of accounts, including but not limited to:
• Issuing Certificates of Insurance and Auto ID cards
• Processing endorsements, audits, binders, and other policy documents
• Maintaining current status on all account activities
• Review policies upon receipt
• Maintain accurate and timely account billing where applicable
• Managing the renewal process with clients through coverage review and remarketing
• Marketing new and existing business. This includes:
• Providing coverage analysis and risk management recommendations
• Completing applications and preparing submissions for quote
• Online quoting where available
• Negotiate coverage and pricing with markets to ensure competitive coverage and costs
• Prepare proposals according to agency standards
• Collaboration with agency producers and other Account Managers. This includes:
• Team approach to problem solving and account marketing
• Willingness to assist others in their work duties to ensure the best outcome for the agency's customers
• Consultative relationship with producer regarding their customers under your management
• Communicate all necessary information to producers and any other agency team members servicing the account

Qualifications:

• 5 or more years of insurance industry experience related to servicing Commercial accounts
• Property and Casualty Insurance License
• Working knowledge of P&C accounts such as construction, manufacturing, trucking, logging, retail, restaurants, lessors risks, etc.
• Applied (TAM or EPIC) software experience preferred
• Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Highly organized, detail oriented, and able to multitask
• Strong problem-solving abilities

All inquiries will be kept 100% confidential.

Compensation: $40,000.00 - $65,000.00 per year