Administrative Assistant - Customer Service Representative

Administrative Assistant - Customer Service Representative

If you enjoy interacting with people, providing exceptional customer service and are looking for a rewarding career, Midgett Insurance Agency may be the right place for you! As part of our Customer Service team, you will play an important role in taking care of our existing and new clients. This position requires efficiency with time management, organization and a positive team player. An Administrative Assistant/Customer Service Representative is responsible for maintaining solid customer relationships by handling insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Ideal Candidate Qualifications Include:

• Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication
• Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision
• Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills
• Technology and computer proficiency including agency management systems
• Proven track record of delivering excellent customer service
• Professional and positive attitude
• Ability to work independently and thrive in a team environment
• Property & Casualty license preferred, but not required

Benefits/Perks

• Competitive Pay
• Professional Development
• Job Stability in a growing industry

How to Apply: Please email resume to careers@midgettinsurance.com for consideration.

About Our Agency: Founded in 1973, Midgett Insurance Agency is a community-based agency dedicated to supporting our community one family at a time. Licensed in North Carolina and Virginia, our offices are located in Manteo and Kitty Hawk, NC and service the greater Dare and Currituck County areas. We are an independent agency offering a variety of personal, commercial and life insurance products to meet the needs of our clients.